Shipping & Returns

Returns:
If you are not satisfied with your item you have 14 days to return it as in the state it was received. A 20% restocking fee may be applied. The purchaser will pay for the return shipping, of course if it is our mistake, we will cover the Return Shipping and waive the restocking fee. We do not accept returns on "new old stock" items, carburetors, electrical parts, & used parts. Apparel must be in 100% new condition and unworn to be eligible for a return.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

•Please include your order number and first / last name in the return. Should you need to return your product, you should mail your product to:

Classic British Spares

12623 West Ave C10

Lancaster, California 93536



Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Exchanges (if applicable):
If you would like to exchange your item, first please send us an email at sales@classicbritishspares.com Once we have been notified, you can send your item to the address as listed above. Exchanges must be within a 14-day period of when the item was originally purchased.


Shipping:
•USPS First Class Mail Domestic, Media Mail, First Class Mail International & UPS services will not include insurance. Priority Mail when shipped Domestically & Internationally may have insurance up to $50. If you would like to add insurance (recommended) on your behalf or pay for additional insurance to suit your order, please contact us immediately.


If the tracking information for your package shows receipt by any of Classic British Spare's mail carriers, we are not responsible if your package never arrives at your location unless it is insured on your behalf through us. No refunds will be provided if your package is lost in the mail system either in the USA or in your destination country. Almost all packages sent by Classic British Spares reach their recipient. Claims must be opened on your behalf through the shipping carrier. We are more then happy to provide assistance.  


Please note that USPS & UPS Expected Delivery Dates is only an estimate and not a guarantee. For example, if your order is being shipped USPS Priority mail 2-day, please keep in mind that the "2-day" is only an estimate. These are USPS rules and regulations. Classic British Spares should not be held liable should this happen to your order. If you want an order with a guaranteed delivery date, choose USPS or UPS Express Mail service.

 

•International orders, we are not liable if your order is subject to a "customs fee" or "duty fee"  upon delivery from your country. As an importer, you take full responsibility of all fee's. Not all international orders will be subject to a fee, check with your local post office.

 

Free Shipping:

Orders that are placed with a shipping address located in the United States only which include all 50 states and Puerto Rico will be eligible for the $75 Free Shipping rule.

 

We will choose the best shipping carrier for orders that meet or exceed the $75 minimum purchase value either through UPS or USPS. We reserve this right.

 

•Orders that meet the new Free Shipping rule will not be insured unless otherwise noted. It is you, the customers option to have insurance added to the order. If you would like to add insurance, please inform us before the order is shipped and we will arrange payment.

 

•Orders that do not meet the $75 threshold will be subject to the standard shipping rates by UPS and USPS.

 

For items that are returned for an exchange that had an order value over $75 (USD), we are not liable for the return shipping. Shipping must be paid on your behalf.

 

Pacto Helmets:

•We do offer exchanges on Pacto Helmets (if we have the size and color in-stock only). The helmet must be in the same condition in which it was sent to you. 100% new and never worn. 
•Pacto Helmets when shipped domestically and internationally will be fully insured and covered.

 •Pacto Helmets do not meet DOT and modern motorcycle safety standards and should be used for displaying purpose only. 

 

Listings:

•Here at Classic British Spares we try to add as much information, pictures and details into all of our products descriptions. As a buyer, it is your responsibility to review all photos and read the listings fully. Since we are dealing with 40+ year old motorcycles, we do not guarantee and we are not liable that each item will fit your motorcycle as stated in the listing as parts on your motorcycle over the years may have been changed with incorrect parts. The parts we sell will fit your motorcycle assuming you have the correct parts installed for that specific year and model. We add thread forms, measurements, finishes, part numbers and extra details to help you choose the part you need. It's your responsibility to refer to your motorcycle, product details and parts book to ensure that the part you purchased will work for your application.